Reset Ajax camera

Is your camera no longer responding, can't you connect to the app or do you want to reset the camera? Then it may be necessary to reset an Ajax camera. A reset returns the camera to factory settings so you can add it back to your security system.

Although Ajax cameras are known for their reliability and user-friendly installation, it may sometimes happen that a camera needs to be reset. In this guide we explain how to reset an Ajax camera, why a camera sometimes does not respond and what about the default password.

Do you use Ajax security cameras or do you want to install a new system? Discover the range Ajax IP camera surveillance.

 

Why should you reset an Ajax camera?

There are several situations where resetting a camera may be necessary.

Common reasons include:

• the camera stops responding in the app

• the camera can no longer be connected to the network

• you want to add the camera again to an Ajax hub

• you bought the camera second hand

• settings need to be reconfigured

Resetting the camera will erase all settings and return the device to factory settings.

 

How do you reset an Ajax camera?

Most Ajax cameras can be reset via a reset button on the device.

Step 1: Make sure the camera has power

First make sure the camera is turned on. This can be done via:

• PoE (Power over Ethernet)

• a power supply or adapter

Step 2: Locate the reset button

The reset button is usually located:

• on the bottom of the camera

• under a small protective cap

• at the camera connections

The button is often small and can be pressed with a paper clip or thin pin.

Step 3: Press and hold the button

Press and hold the reset button for about 10 to 20 seconds while the camera is on.

Step 4: Wait for the camera to restart

Release the button once the camera restarts. You often see that:

• the status LED changes

• the camera tries to reconnect

• the camera is reset to factory settings

You can then add the camera to your system again.

 

Reset Ajax camera via the app

In some cases you can also delete and re-add a camera via the Ajax app.

This often works as follows:

1. Open the Ajax app

2. Go to the camera settings

3. Remove the device from the system

4. Add the camera again via the app

This is useful when the camera is still accessible in the system.

 

Why is my Ajax camera not responding?

If a camera does not respond, this does not necessarily mean that there is a defect. It is often due to a connection or settings.

Common causes include:

• network problems

• wrong settings in the app

• a firmware error

• problems with nutrition

• a conflict in the network

By resetting the camera you can redo the installation and many of these problems will disappear.

 

Reset Ajax camera after reset

After resetting, the camera must be set up again.

This usually takes the following steps:

1. Connect camera to the network

2. Open the Ajax app

3. Add new device

4. Scan the camera's QR code

5. Complete the installation

You can then view live camera images via the app again.

 

Ajax security cameras

Ajax is known for modern security systems that are easy to operate via an app. The cameras are often used in combination with an Ajax alarm system, allowing you to manage camera images and notifications in one platform.

Ajax cameras are used, among other things, for:

• homes

• shops

• offices

• business premises

The combination of smart software and reliable hardware makes these systems popular for both private and business security.

 

• Share with:
• WhatsApp
• Share
• X
• Pin it
• Messenger
• Email

---