Reset Eufy camera

31 March 2026, by Showroom ASE, 4 min read

Reset Eufy camera

Is your camera no longer responding, can you no longer log in or is the connection to the app not working properly? Then it may be necessary to reset a Eufy camera. A reset returns the camera to factory settings, so you can reinstall it in the Eufy Security app.

Many problems with smart cameras are caused by network problems, a forgotten password or an error in the settings. Fortunately, resetting a Eufy camera is usually quite simple. In this guide we explain step by step how to reset a Eufy camera, why a camera sometimes does not respond and what about the default password.

Do you already use a Eufy security system or do you want to install a new system? Then also view the range Eufy IP camera surveillance.

Why should you reset a Eufy camera?

There are several situations where a reset can be useful.

The most common reasons are:

the camera stops responding in the app
the camera no longer connects to WiFi
you bought the camera second hand
the installation failed
you want to reconfigure the camera

Resetting the camera will erase all settings. You can then add the device again to the Eufy Security app.

How do you reset a Eufy camera?

Most Eufy cameras have a physical reset button. This button is usually located on the back, bottom, or near the charging port of the camera.

Step 1: Make sure the camera is on

Check if the camera has power. Depending on the model, this can be via:

an internal battery
a USB power supply
a charging cable

Step 2: Locate the reset button

The reset button is often located:

near the SYNC button
under a small rubber flap
next to the charging port

Sometimes the button also says “RESET” or “SYNC”.

Step 3: Press and hold the button

Press and hold the button for about 10 to 15 seconds until you hear a sound or the status light changes.

Step 4: Wait for the camera to restart

The camera will restart and be reset to factory settings. You can then add it again in the Eufy Security app.