Reset Hikvision camera

Is your camera no longer responding, are you unable to log in or have you forgotten your password? It may then be necessary to reset a Hikvision camera. A reset returns the camera to factory settings so that you can set it up again.

Many people think this is complicated, but in practice it is often not so bad. Most Hikvision IP cameras have a physical reset button that allows you to reset the camera within a few seconds. In this guide we explain step by step how to reset a Hikvision camera, why a camera sometimes does not respond and what about the default password.

Do you use Hikvision cameras or do you want to install a new system? Then take a look at our range Hikvision IP camera surveillance.

 

Why should you reset a Hikvision camera?

There are several situations where a reset may be necessary.

The most common reasons are:

• you forgot the camera password

• the camera no longer responds in the network

• the camera can no longer be added to the recorder

• the camera is second-hand and is still on old settings

• you want to reconfigure the camera

A reset will restore all settings to factory settings. You can then reinstall the camera.

 

How do you reset a Hikvision camera?

The most common way to reset a Hikvision camera is via the physical reset button.

Step 1: Make sure the camera has power

The camera must be turned on during the reset. This can be done via:

• PoE (Power over Ethernet)

• 12V power adapter

Step 2: Locate the reset button

Most Hikvision IP cameras have a reset button:

• under a cover near the SD card

• inside the camera housing

• sometimes under a small rubber cap

The button is small and usually has to be pressed with a paper clip or pin.

Step 3: Press and hold the button

Press and hold the reset button for about 10 to 20 seconds while the camera is on.

Step 4: Allow the camera to restart

Release the button once the camera restarts. You often see that:

• the IR LEDs light up briefly

• the indicator light changes

• the camera reconnects to the network

The camera will then be reset to factory settings.

 

Reset Hikvision camera via software

In addition to a physical reset, there are also software ways to restore a Hikvision camera.

Reset via SADP Tool

Hikvision has a program called SADP Tool. This allows you to detect and manage cameras on the network.

If you have forgotten the password, you can generate a reset file using this tool. This file is then used to recover the password.

This process is often used by installers or when the reset button is not accessible.

Reset via the NVR recorder

When the camera is connected to a Hikvision recorder, you can sometimes perform a reset via the recorder settings.

In the recorder's menu you can select the camera and reconfigure it or delete it and add it again.

 

Why is my Hikvision camera not responding?

When a camera does not respond, it does not always mean there is a defect. Often it is due to the network configuration or settings.

Common causes include:

• a wrong IP address

• network conflicts

• an incorrect password

• problems with PoE power supply

• firmware issues

By resetting the camera you can often start the installation again and these problems will disappear.

 

Reset Hikvision camera after reset

After a reset, the camera must be reset.

You usually go through these steps:

1. Connect camera to the network

2. Search for a camera via the Hikvision SADP Tool

3. Set new password

4. Add camera to the recorder (NVR)

5. Check camera images

The camera will then work as intended again.

 

Hikvision camera systems

Hikvision is one of the best-known manufacturers of security cameras worldwide. The systems are widely used in homes, shops and business premises because of their reliability and image quality.

A Hikvision camera system can consist of:

• IP cameras

• an NVR recorder

• a monitor for camera images

• network cabling

 

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