Exchanges and returns
Exchanges & Returns
Not satisfied? No problem. We make returns and exchanges as easy as possible.
📦
14 Day Return Policy
Not good? Money back within 14 days of receipt
⚡
Processed quickly
Refund within 5-7 business days after receipt
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Free Exchange
Wrong product? Exchange it free of charge
How does it work?
1
Register your return
State your order number and the reason for return.
2
Send your package
Pack the product carefully in the original packaging and return it to the address we provided.
3
Get your money back
After receiving and checking the product, you will receive your money back on the same account within 5-7 working days.
Conditions
✓
Unused and undamaged: The product must be in new condition, with all original tags and packaging.
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Within 14 days: The return must be registered within 14 days of receipt of the order.
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Proof of purchase: Save your proof of purchase or invoice for smooth processing.
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Excluded products: Custom made or installed alarm systems cannot be returned.